Ultra Challenge America LLC is committed to protecting the privacy of our customers. This statement outlines our privacy and data protection policy.

Collection and use of customer information

Your personal details will be collected and processed when you register for any of our events.

In addition, when you visit our website or use any of our digital applications, we also collect website and application usage information and information about your computer or other digital device and your internet connection. This includes your computer's or digital device's IP address, the type and version of browser and operating system you use, your internet domain and, if you visited via a link from another website, the URL of the linking page.

This information is collected to help us:

  • fulfil your registration

  • manage your registration preferences

  • send you service notifications

  • ensure, as far as is practical, that our websites and applications are compatible with the browsers and operating systems used by most of our visitors

  • conduct customer satisfaction surveys

  • We also use your information for in-house research and analysis. This helps us to:

  • improve our understanding of customer needs

  • create marketing profiles

support strategic development

To enable us to conduct research we may share your information with third party suppliers employed to help. All results of any research and analysis will be anonymised or aggregated information and will not reveal any personal details of individual customers.

Cookies

A cookie is a small file which is placed on your hard drive when you visit any of the Group's websites (directly or via our applications). We use information from cookies for purposes which may include:

identifying returning users, registrants and subscribers

eliminating the need for returning users to re-enter their login details

enabling you to move more easily around our sites and applications

tracking your use of our sites to better develop our sites and applications in accordance with your requirements

building up an anonymous profile based on your browsing patterns across our sites, applications and third party websites, which enables us to make advertisements and content available to you that is more relevant to your interests

You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete them, any settings such as your stored username and password will have to be reset when you next log in.

You will be able to use our websites and applications even if your browser is not set to accept cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.

By visiting our website, you consent to the use of cookies as explained above.

You can also choose whether you wish us to collect cookie information for these purposes using the settings in your browser, as further explained at http://www.cookiecentral.com.

Further information on the use of cookies can be found at: www.cookiecentral.com/faq.

E-mails

Ultra Challenge America LLC uses reputable third parties to deliver the e-mails you receive if you have subscribed to e-mail newsletters, or have chosen to receive information about Ultra Challenge America LLC products, services and offers. These third parties use unique identifiers and invisible images (often called "pixel tags" or "clear GIFs") to perform message open sensing, message format sensing, and click-through sensing in order to bring you more relevant information.

To find out more about the technologies used in these e-mails sent on our behalf, please visit http://www.doubleclick.com/privacy/index.aspx. Content and some ad services in these e-mails are provided by Ultra Challenge America LLC servers or by a third party.

Advertisements

Ultra Challenge America LLC uses DoubleClick to deliver the advertisements displayed on our websites. DoubleClick may note some of the pages you visit through the use of pixel tags (also called "clear gifs"). In the course of serving advertisements to this site, DoubleClick may place or recognise a unique cookie on your computer in order to bring to you more relevant information and to make sure that you do not receive the same ad many times in the same session. Some of the advertisers on our sites do not use DoubleClick ad-serving software and their ads are served by third-parties who may also place cookies. To find out more about these sensing methods and to know your choices about not having this information used by DoubleClick, please visit http://www.doubleclick.com/privacy/index.aspx.

External links

Our websites may, from time to time, contain links to external sites. Ultra Challenge America LLC is not responsible for the privacy policies or the content of such sites and we recommend that you read the privacy policies on any external sites you use.

Security policy

Ultra Challenge America LLC does its utmost to protect your privacy and ensure your personal details are not misused, accidentally destroyed, lost or altered within Ultra Challenge America LLC.

Occasionally we share your details with other companies who are managing data for us (eg fulfilment bureaux, database consultants etc.). They are only permitted to process your data with explicit permission from Ultra Challenge America LLC, enabling them to perform the services required.

Transfer of personal data overseas

As the internet is a global environment, collecting and processing personal information may involve the transmission of this data internationally. Therefore, by communicating electronically with us you acknowledge and agree to your personal data being processed in this way.

Children under 13

Ultra Challenge America LLC does not intentionally collect any personal information from individuals under the age of 13. When necessary, underage users will be told not to submit any personal details and we will make every effort to delete any details of such users where a parent or guardian has informed us that these details have been collected.

Changes to this statement

From time to time, we may make changes to the privacy policy. This may be in relation to changes in the law, best practice or changes in our services. These changes will be reflected in this statement, so you should check here from time to time.